If your account needs to be verified, please upload an unexpired picture ID to the 'Documents" section of your account. If you are unable to upload the document you can send it to Customer Support via the support email for your state.
Iowa: support.ia@betfred.com
Colorado: support.co@betfred.com
Additionally, you will need to contact Customer Support to verify the last 4 digits of your SSN. If further documents are required, Customer Support will request them at that time.